FAQs

Below are some commonly asked questions to help you better understand Peeress Rose's products, services, and policies.

1. What products does Peeress Rose offer?

We offer a carefully curated selection of products that combine elegance, nature, and sustainability:

  • 925 Sterling Silver Jewelry: Timeless designs to highlight your inner grace.
  • Eco-Friendly Beeswax Wraps: Sustainable alternatives for food storage.

2. Do you offer Cash on Delivery (COD)?

Yes, we provide COD services, but they are currently available only within Luzon Island, Philippines. For other areas, we accept PayPal and other online payment methods.

3. What payment methods do you accept?

We accept the following payment options:

  • PayPal
  • Cash on Delivery (COD) for Luzon Island, Philippines.

4. Do you ship internationally?

Yes, we ship internationally. However, please note that customs duties and taxes are not included in the shipping costs. These charges are determined by the destination country and must be paid by the recipient upon delivery.

5. How do I care for my 925 sterling silver jewelry?

To keep your jewelry shining:

  • Avoid contact with harsh chemicals like perfumes, lotions, or cleaning products.
  • Store it in a dry, sealed bag when not in use to prevent tarnishing.
  • Use a silver polishing cloth regularly to maintain its luster.

6. How do I clean and maintain beeswax wraps?

  • Wash with cold water and mild soap. Avoid hot water as it can damage the wax coating.
  • Air dry and store in a cool, dry place.
  • With proper care, your beeswax wraps can last 6-12 months.

7. Are your essential oils 100% natural?

Yes, all Peeress Rose essential oils are 100% natural and sustainably sourced. They are free from synthetic additives, ensuring purity and safety.

8. How long does shipping take?

  • Philippines: 3-7 business days.
  • International: 7-14 business days, depending on the destination.
    We’ll provide tracking information once your order is shipped.

9. What is your return and exchange policy?

We accept returns and exchanges under the following conditions:

  • The product is unused and in its original packaging.
  • The product is defective or not as described.
    Please contact us at peeressroseserve@gmail.com within 7 days of receiving your order to initiate a return or exchange.

10. How can I contact Peeress Rose for further inquiries?

We’re here to assist you! You can reach us via:

If your question isn’t listed here, feel free to contact us directly. We’re always happy to help! 😊